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Modules

ITX Contact Center

ITX Contact Center

A complete omnichannel.

ITX contact center solution contains various functions and possibilities. Here you can gather telephony, email, WebChat, SMS and Facebook Messenger in one place. By combining ITX Contact Center and ITX Ticketing, your company will have the optimal tool to gather all communication in one place. 

Telephony

Email

WebChat

SMS

Facebook Messenger

Benefits of ITX Contact Center

Everything in one place

Ability to combine incoming and outgoing inquiries in one place.

Integration

Supports automatic lookup against external systems.

Report and insight

The system can prepare a report and insight according to wishes and needs.